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[edit] FIA Valencia Session: What does Future Internet mean for enterprise?

15 April 2010, 11.30 – 13.30 Hour

Caretakers

Man-Sze Li, IC Focus (FISO, FISE), Stefano De Panfilis, Engineering (EFII), Sergio Gusmeroli, TXT (FISO), John Kennedy, Intel (FISO, RWI), Jean-Dominique Meunier, Technicolor (NEM, FCN), Michele Missikoff, CNR (FISO)

Contact: msli@icfocus.co.uk

Links and communication channels

FIA Valencia Enterprise Session webpage

FIA Enterprise Blog

FIA Enterprise Twitter

[edit] Background and Objective

This session is motivated by the outcome and follow-up activities of the FIA Stockholm Enterprise session. The objective of this session is to further advance the Stockholm results by:

  • Stimulating additional debates on several of the priority topics
  • Attracting new inputs from a broad spectrum of stakeholders of FIA
  • Reaching agreement (where possible) on the direction of the Future Internet research that would motivate, enable and support enterprises, including SMEs, to achieve their business aspirations and objectives, thereby creating a positive impact on the economy and society.

This session is planned in close consultation with the Future Internet Enterprise Systems (FInES) Cluster of DG INFSO, taking into account the Cluster’s recent publications. These include analysis of the economic crisis context and ICT-enabled enterprise transformation, as well as the final version of the FInES research roadmap expected to be released in the coming weeks.

[edit] Target Participants

The session is targeted at all stakeholders of FIA. We emphasise the multi-disciplinary nature of the enterprise domain and welcome participation from all.

The session has been planned to encourage energetic debates and active participation in advance of, during and after FIA Valencia.

[edit] Session Description

Recent research and our ongoing consultations suggest that the new drivers for prosperity and growth will come from innovation and from using resources better, where the key input will be knowledge. Future competitiveness will be driven by factors far beyond conventional economic dynamics. Instead, the focus is increasingly on conserving and making more effective use of energy, natural resources and raw materials; it is also on social cohesion, tackling unemployment and fostering social inclusion. European enterprises have the opportunity to thrive in this post-crisis landscape by means of environmentally and socially responsible business innovation and creativity.

Enterprises of the future are envisioned to be ever more open, creative and sustainable – they will become Smart Enterprises. Smart enterprises will reap competitive advantage through innovation. Innovation is at work at different levels. It includes not only products, services and processes; but also the organisational model and the full set of relationships that comprise the enterprise’s value chain. The unifying glue is the enterprise’s business model. New value propositions and business models will arise, generating new demands for and from ICT. The Future Internet will best support and enable enterprises by directly meeting requirements as determined by the business models. It will give enterprises a new set of capabilities not possible today. Specifically, Future Internet will enable enterprises to innovate through flexibility and diversity in experimentation with new business models, structures and arrangements.

The time has come to consider what Future Internet systems may be, that will deliver to and deliver for future enterprises. Whatever they might be, one thing is certain – those systems will not be based on technologies in silos. Instead, it is envisioned that they will directly reflect the “DNA of the Future Internet” so that they are, for example, simple to use, adaptable to dynamic needs, customisable to highly specialised markets, affordable to small budget holders, as well as having the required technical attributes of accessibility, reliability and interoperability. They will be enterprise-centric rather than technology-centric. The availability of such systems would lead to an explosion of adoption by particularly SMEs. The DNA of the Future Internet would become the building blocks for potentially an unlimited array of value-added enterprise applications.

The session will focus on the following three themes, emphasising the central role of innovation in catalysing Europe’s economic recovery and pursuing future growth and prosperity:

  • Vision: Smart Enterprises of the future and Innovation as a business routine
  • Business Models: business models to support new value propositions and drive new business values
  • Future Internet Systems: next generation systems that will support enterprises to innovate and thrive in the post-crisis landscape.

[edit] Agenda and PresentationsImage:new.gif

  • Welcome and Introduction (5 minutes) 
 Man-Sze Li, IC Focus Media:Introduction_Man-Sze Li.pdf
  • Speakers Panel (45 minutes) 
 Stefano De Panfilis, EFII Media:fiandenterprises_sdp.pdf 
 Thomas Bohnert, SAP Media:sapvisionenterprisecontext_tmb.pdf 
 Miguel Borras, Antara Media:whatdoesfimeanforenterprise_mb.pdf
 Brief statement on the FInES Research Roadmap by its rapporteur Media:1Slide-FInES_RR_mm.pdf
  • Open Discussion Panel (60 minutes) 
 Three consecutive sub-panels, covering the three themes of the session (Vision, Business Models, and Future Internet Systems).
 The open discussion panel will actively engaging the audience. It will draw upon:  
 prior inputs provided via this public wiki in the run up to FIA Valencia
 inputs arising from the speakers’ presentations
 direct inputs from the audience during the session
 inputs collected from any interested party via FIA Enterprise Blog and FIA Enterprise Twitter
 
 Topics for each session theme prepared by the session caretakers Media:FIA_Valencia_Enterprise_information.pdf        
  • Summary and Wrap Up (10 minutes) 
 Session caretakers Media:Summary and Wrap Up.pdf

Note: The main points of the session presentations and discussions were blogged in real time at FIA Enterprise Blog

[edit] Session ReportImage:new.gif

This report summarises the main discussion points of the session and the next steps Media:FIA_Valencia_Enterprises_report_v2.pdf

[edit] OPEN CALL FOR CONTRIBUTION to FIA Valencia Enterprise Session & Follow-up - Please Contribute Here!

Contribution from all interested parties are welcome. You are encouraged to provide your contribution directly on this webpage.

To contribute, please follow the simple steps:

1. Log in using the guest account (the login is ‘guest’, and the password is the sum of the first two perfect numbers)

2. Indicate your name and affiliation in your contribution (the provision of contact details is up to the contributor's discretion)

3. Indicate which of the three theme(s) of the session your contribution relates to (i.e. Vision, Business Models, or Future Internet Systems)

4. Provide your contribution either directly on this page immediately below, or (for contributions which exceed 300 words) as a pdf attachment uploaded to this page (see toolbox on how to upload files)

The session caretakers reserve the right to format your contribution and to remove inappropriate contributions.

[edit] Contributions

  • Introduction to the enterprise session in FIA Stockholm and FIA Valencia (including the evolution of the three session themes): Media:FIA_enterprise_msl.pdf, by Man-Sze Li, IC Focus
  • Contribution to the Theme: Vision, by Dimitris Protopsaltou, MIRALab / University of Geneva [dimitris@miralab.ch]

Smart Enterprises in the fashion industry: The global fashion retail landscape starts embracing an “on demand” lifestyle where everything, everywhere all the time is both expected and desired. Customers express their “on demand” expectations with advanced garment customization features in terms of style, fit, and performance. This new situation brings the era of one-size-fits-all closer to its end and in its place a new cultural and economic force is gaining ground where: “consumers require personalized garments and personalized garments find consumers”… this is the force that will drive Smart Enterprises in the fashion industry. Future systems will provide holistic and scalable “social shopping” platforms for mobile users, that search and retrieve garments styles in 2D or 3D with integrated fit and comfort knowledge, while capturing and analysing mobile user behaviour. Enterprises will manage to foster high-cost savings in the implementation of a new “try-on” paradigm for fashion retail. The concept of the “extended retail store” will emerge that enables social shopping, where the user is in the "centre" and allows the store-based services and content to follow the user, regardless of the physical location of the fashion object or the device used for content consumption. The requirements will vary dramatically according to consumer’s age, gender and even a person’s consumption ‘mode’ i.e. mood, emotion, personality and style preference.

  • Intel Perspectives on the Future Internet: Media:Intel_FInES.pdf, John Kennedy, Intel Labs Europe. (Theme: Future Internet Systems)
  • TXT on SPIN - Interoperability Services as Utilities for the FI PPPs Smart Applications: Media:TXT_SPIN NIce.pdf, Sergio Gusmeroli, TXT e-solutions. (Theme: Future Internet Systems)
  • Presentation of FInES Research Roadmap V2.0 (draft for consultation): Media:FInES_ResearchRoadmap_V2_slides.pdf, slides presented by Michele Missikoff, Man-Sze Li and Jörg Ziemann at the DG INFSO FInES Cluster Meeting, Brussels, 17 March 2010 (Related to all three themes of the FIA Valencia Enterprise Session)


[edit] For Records: FIA Stockholm Enterprise contents and contributions

[edit] FIA Stockholm Session: What does Future Internet mean for enterprise?

23 November 2009, 16.30 – 18.00 Hour

Caretakers

Man-Sze Li (FISO, FISE), Sergio Gusmeroli (FISO, RWI), Jean-Dominique Meunier (FCN), Michele Missikoff (FISO), Sergios Soursos (FISE)

with the support of Stefano de Panfilis (Future Internet PPP) and Paul Moore (FCN)

Contact: msli@icfocus.co.uk

Direct Link to FIA Stockholm Enterprise Session webpage:click here

[edit] Background and Objective

This breakout session is the first opportunity of an open, dedicated discussion of the topic of “Enterprises” in the FIA setting. The session has been prepared by members of FISO who are also representatives of the Future Internet Enterprise Systems (FInES) Cluster of DG INFSO, in collaboration with colleagues of FISE, RWI and FCN.

The session aims to debate the problem statement: What will the Future Internet deliver for Enterprises?

The intention is to elicit opinions from a broad spectrum of stakeholders of FIA, with a view to creating a common baseline for identifying and prioritising issues in research. Building on that, the intention is also to determine, where possible, what needs to be done to ensure that European enterprises including SMEs would benefit from Future Internet research and its outcomes. In this respect, the session has an emphasis on the application of Future Internet technologies in support of business innovation and enterprise transformation.

[edit] Target Participants

The session is targeted at all stakeholders of FIA. We welcome participation from all members of the FIA working groups.

[edit] Problem Statement: What will the Future Internet deliver for Enterprises?

The vast majority of enterprises are going through hard times. This is expected to have a knock-on effect on enterprises’ adoption of ICT. In its mid-term review of i2010, the European Commission reported that many parts of the EU still lagged behind in adopting ICTs [Ref 1]. According to the Commission’s latest 2009 report on i2010, only 12% of total enterprise turnover is made online, an improvement of a mere 2 percent with respect to 2005 [Ref 2]. Thus, the actual implementation and use of ICT in business processes, especially those involving relations with customers and suppliers, remains limited.

At the European Commission High Level Conference, “Industrial Competitiveness and the Role of Policy in Difficult Times” in March 2009, EU President Barroso underlined “the chance for setting new priorities and stimulating the renewal of the industrial sector” [Ref 3]. The 2008/2009 global financial crisis may present a unique opportunity to embrace change and usher in a new era for enterprise innovation, outstripping and outperforming the (limited and patchy) achievements of e-business today through the transformation of enterprises and enterprise networks. Specifically, The Future Internet needs to provide a viable path towards the required changes and the implementation of novel business practices. The Future Internet must deliver for enterprises; conversely, enterprises need to be motivated to adopt the offerings of Future Internet.

The central question is this: how to ensure that the full potential of the Future Internet is accessible to, relevant for, and put to use by European enterprises including SMEs?

[edit] Interpretation of the Future Internet

From an enterprise perspective, the Internet of the future may be considered as a universal business system on which new values can be created by competing as well as collaborating enterprises, incumbent as well as new. Tomorrow’s ICT may need to sustain a new kind of infrastructure as an open and level playing field, which is stable with an initial fixed set of services, in order to enable enterprises to build their (business) infrastructure at low or even no cost, and fully integrate that infrastructure into the wider paradigms of business. Individual enterprise systems of the future are likely to be leaner, more adaptive, flexible, portable and open. They need to enable value innovation at the business level [Ref 4]. They also need to deliver value beyond economic value and drive innovation that meets a set of business objectives and sustainability concerns much broader than those of today, including societal and environmental objectives.

There is a critique that the Future Internet concept so far fails to encourage ground-breaking scientific research that is required to develop a truly new approach, both at the level of an innovative Internet infrastructure and at the level of radically different business models and approaches to value creation that make use of it [Ref 5]. In other words, there is a significant risk that European enterprises may not reap the promised benefits of the Future Internet.

[edit] The emergence and impact of new interconnection economic paradigms

Traditional concepts of providers and customers, servers and clients, computational farms, data/content/information centers and administrative domains will dramatically change with the evolution of Future Internet. The virtualization of (computing and networking) resources as introduced by Grid and, later, Cloud Computing, the dynamic composition of services presented by the SOA paradigm and the participation of end-users in the content creation and distribution with the introduction of prosumers in the list of stakeholders, are some of the new key features that will characterize the new era.

Traditional business models and value chains will have to be re-considered and probably re-designed, since end-users will actively participate in the creation and distribution of digital goods. Furthermore, spare (computational) capacities will be offered (at a price) to the traditional (computing) resource owners, helping them to deal with unexpected peaks in demand. Business relationships will evolve as well, with new economic models to be put in place so as to capture the nature of the emerging agreements. Services will be formed by composing functionalities offered by different providers, a process that will be mostly user-initiated. Existing proprietary network domains will open up to user-formed networks, as a means to expand their last hop access network coverage. As a result, new interconnection economics paradigms will arise. Following these innovations, key concepts like reliability, security, privacy, as well as intellectual property, will have a new meaning that must be supported by the new ICT-enabled functionality. In addition, potential barriers to transforming technological innovation into business innovation need to be debated, identified and removed.

[edit] Enterprise transactions, service composition, information management

Already, rigid supply chains have been replaced by more flexible value networks in many sectors of industry. In the future, transaction chains in value networks are expected to be arranged in real-time using dynamic service composition and other new features/mechanisms, and on a scale that vastly exceeds current practices. This changes the way that organizations manage information, as already evidenced by cloud computing and mobile access to information. In the future, billions of “things” – with their own identities, physical attributes, virtual personalities and intelligent interfaces – are expected to become active participants in business processes, which may become integrated in some manner with social processes. This raises several major challenges.

First, future transactions - being very complex - may become unobservable, possibly ungovernable, extremely difficult to exploit (e.g. in data mining), and almost impossible to monitor. Problems here relate to service management models (e.g. centralized, distributed, federated), information integrity, and organizational as well as (new) legal & regulatory requirements and compliance.

Second, new types of information and record creation, flow and management will be required; in particular those produced by mobile and/or sensor devices and actuators (as opposed to today’s paper-based paradigm). Also, how do we deal with information structures moving across the complex transaction chains described above?

Third, these changes are expected to have a profound impact on the operational processes of enterprises. The Internet of Things and its related vision of Real World Internet (RWI), will change the way that companies manufacture products, consume and provide services, control processes, and perform delivery and maintenance, with potentially new forms of value exchange and within potentially a new generation of value networks. For example, RWI could transform enterprises’ conceptualization and creation of extended products that could themselves offer some kind of service, i.e. a product that gives instructions on how it must be assembled.

Fourth, ICT-based methods and tools to enable enterprises to innovate need to be an integral part of the Future Internet offerings. There is a view that the real innovation will take place at a “meta-level”, i.e. to interlace ICT innovation with business innovation in order to obtain a virtuous cycle of innovation that spans different sectors of the economy, which can become even more fully integrated than that of today. In this regard, the demand and supply sides of the Future Internet may also become increasingly less clear cut, and actors on all sides need to re-think their roles and their added value in the economy of the Future Internet. Additionally, future enterprises may have new attributes in a changing environment reflecting values beyond economic values, leading to new approaches to characterise enterprises [Ref 6].

[edit] References

Ref 1 Preparing Europe’s digital future - i2010 Mid-Term Review COM(2008) 199 final, 17.04.2008

Ref 2 i2010 — Annual Information Society Report 2009. Benchmarking i2010: Trends and main achievements SEC(2009) 1103, 04.08.2009

Ref 3 European Commission High Level Conference Industrial Competitiveness and the Role of Policy in Difficult Times Brussels, 17 March 2009

Ref 4 Value Proposition for Enterprise Interoperability Report January 2008, a European Commission publication

Ref 5 Recommendations from FInES Cluster Position Paper (Final Version, V3.0) 1 September 2009, a European Commission publication

Ref 6 FInES Research Roadmap, first public release (version 1.3), 9 November 2009

[edit] Agenda and Presentations

The session includes an Introduction, brief Position Statements from a range of stakeholders, as well as 3 parallel Knowledge Cafes, for the purpose of encouraging energetic debates and active participation by all. Please refer to the FIA Stockholm Programme for full details.

The following presentations were provided:

Welcome and Introduction by Man-Sze Li Media:Fia_enterprise_introduction_msl_v4_Final.pdf‎

Position Statements

Note: The position statement of Stefano de Panfilis, ENGINEERING, representing the Future Internet PPP, was not provided due to illness.

The three Knowledge Cafes were:

  • Visions & Policy aspects: Enterprise Interpretation of the Future Internet (Moderators: Man-Sze Li, Jean-Dominique Meunier, with the assistance of Stefan Schuster)
  • Socio-economics aspects: The emergence and impact of new interconnection economics paradigms (Moderators: Sergios Soursos, Paul Moore)
  • Technology aspects: Enterprise transactions, service composition, information management (Moderators: Sergio Gusmeroli, Michele Missikoff)

The discussion of the topics identified for the knowledge cafes continue - you are invited to contribute to these topics in the ongoing OPEN CONSULTATION on KEY TOPICS (see below).

[edit] Session Report

This report summarises the main discussion points of the session and the next steps Media:Enterprises_report.pdf

[edit] OPEN CONSULTATION on KEY TOPICS (CONSULTATION CLOSED)

All interested parties are invited to contribute to the Key Topics by either

  • inputting their text directly to this wiki (a guest account is available for this purpose: the login is ‘guest’, and the password is the sum of the first two perfect numbers); or
  • filling in one or more of the three questionnaires below (please transmit the completed questionnaire to admin@icfocus.co.uk)

All contributions will be published anonymously, unless explicitly requested otherwise.

The key topics are listed under the following main headings:

  • Visions & Policy aspects
  • Socio-economics aspects
  • Technology aspects

Under each heading, the topics are briefly described, followed by an analysis of the prioritisation of the topics based on the submitted questionnaires, and additional comments submitted by contributors.

[edit] Visions & Policy aspects

  • ICT adoption by enterprises: Why are the figures so low? Would FI make a difference? Would “enterprises in the clouds” make a difference? Given that “SMEs can be the mainspring of Europe's economic resurgence”, should there be a greater emphasis in FI research to support SMEs? What needs to be done?
  • The trend towards ICT commoditisation: What are the relationships between commoditisation, innovation and a level playing field? The benefits for the enterprise are clear, but are the benefits equally clear for ICT providers? Should more attention be paid to governance of ICT beyond telecoms?
  • People, Things, Services, Content: These are currently four fairly self-standing research streams linked in some manner to the FI Network Infrastructure research stream. Is this the best way to encourage ground-breaking research to develop an innovative approach that enables the development, deployment and adoption of more productive and fit-for-purpose enterprise systems of the future? What are the characteristics of those systems?
  • Europe, US and ROW: What is the “European way to Future Internet”? How would that impact on enterprises? How would that support enterprises in reaching their business objectives?
  • What are we waiting for? What are enterprises waiting for? Do enterprises really care about FI? Should they? And if so, how?

Questionnaire:Media:FIA_Enterprise_Vision_&_Policy_Questionnaire.doc‎

[edit] Results on the prioritisation of topics based on submitted questionnaires

1. ICT adoption by enterprises: High priority (60%), Medium priority (40%), Low priority (0%)

2. The trend towards ICT commoditisation: High priority (10%), Medium priority (40%), Low priority (50%)

3. People, Things, Services, Content: High priority (80%), Medium priority (10%), Low priority (10%)

4. Europe, US and ROW: High priority (60%), Medium priority (25%), Low priority (15%)

5. What are we waiting for: High priority (30%), Medium priority (30%), Low priority (40%)

[edit] Additional comments

1. ICT adoption by enterprises:

  • There is a great risk that current FI research will not produce tangible benefits for, and impact, on enterprises.
  • Are the real needs of SMEs those mentioned by ICT stakeholders for SMEs?
  • They [SMEs] always move slowly. It is necessary to show added value and support them as they don't have resources.
  • The research needs of SMEs [are important]. Trust must be a big deal. Also ease of use and dependability.
  • SMEs need a better overview of what is available.
  • ICT will only work if easy to use and economical (ready made solutions needed).
  • ICT research should support SME structure of European economy.

2. The trend towards ICT commoditisation:

  • The relationships between commoditisation, innovation and a level playing field involve a range of complex issues which are currently ill understood by most stakeholders. Measures to promote competition are too superficial, ignoring new drivers and mechanisms for innovation. A level playing field is often assumed, whereas market forces tend to lead to lock in.
  • Regulation (rules) is a powerful tool, which has to be used with great caution.
  • Enterprises need to analyse models and foresee market needs. The market itself will support the best business models.
  • The trend is inevitable. ICT providers must specialise to the edge -> value added capabilities.
  • This is a policy issue.
  • Should ICT be considered as a public infrastructure?
  • Revenue models for utility providers needed -> regulation and policy.

3. People, Things, Services, Content:

  • The so-called pillar vision is too much of a theoretical exercise which hinders rather than facilitates innovation.
  • Allowing/promoting more fluidity across these pillars is essential.
  • Aggregation is a key aspect, enabling new applications which combine devices+services+content.
  • What about networks/transactions? Do these add the value?
  • For SMEs, it would already be beneficial where the state of the art is provided as utility solutions.
  • Sectors should be added to the list of people, things, services and content. The challenge is to interlinking them.

4. Europe, US and ROW:

  • There is an opportunity that new business values and a more sustainable concept of enterprises can reinforce European values and concretely demonstrate “European way to Future Internet” discussed by Mrs Reding. Society at large is increasingly reluctant to accept business values based purely on profits or winners take all.
  • Shaping FI to match European specifities is critical: FI has no borders; the best a match it is for Europe, the better.
  • We need convergence in culture, focus etc.
  • Ethnographics may provide the answers - does it get any attention?
  • The focus should be on SMEs.
  • I don't believe there is a way to a European Internet. The Internet is intuitively global and international.
  • Multi-reality, multi-cultural, SME-based economy, sharing vs. division/protection.

5. What are we waiting for:

  • It must be remembered that enterprises do not really care about technology per se. A purely technology driven agenda in ICT is unlikely to produce deep or meaningful societal impact. It is also untrue that enterprises are only interested in short term results - the history of enduring enterprises (outside of investment banking) has shown the primacy of long term vision which can grasp and deal with disruptive changes in social trends and market equilibrium.
  • Future will always be after tomorrow. This is a "continuum", no "quixote leaps".
  • Probably, enterprises don't imagine it [FI], just support in their core business? We need to clarify what the FI is!
  • Do we know their actual problems/concerns? Need to start with those.
  • Define what Future Internet is supposed to be.
  • Enterprises are looking for turnkey solutions.

[edit] Socio-economics aspects

  • The impact of FI on enterprises: What are the trends? What are the needs? How to determine, evaluate and measure the needs?
  • A new notion of enterprise and enterprise network: Internal organization of enterprises - traditional hierarchical structures will change? External organization of enterprises – new forms of enterprise collaboration and new paradigms for enterprise competition? Boundaries between what are “inside” and “outside” an enterprise – more fluid, less structured, even disappear?
  • Business models and relationships: Enterprises as “prosumers” of FI technologies and services? New agreements will emerge? New possibilities of and approaches to enterprise innovation?
  • Enterprise “attractiveness”: new business values beyond economic values? Enterprise sustainability incorporating economic sustainability, environmental sustainability and social sustainability?
  • Telecommunications sector: how will Telcos adapt to the FI technologies in order to expand their area of business, their customer base and the offered services?

Questionnaire:Media:FIA_Enterprise_Social_Economics_Questionnaire.doc‎

[edit] Results on the prioritisation of topics based on submitted questionnaires

1. Impact of FI on enterprises: High priority (75%), Medium priority (25%), Low priority (0%)

2. A new notion of enterprise and enterprise network: High priority (20%), Medium priority (60%), Low priority (20%)

3. Business models and relationships: High priority (100%), Medium priority (0%), Low priority (0%)

4. Enterprise “attractiveness”: High priority (50%), Medium priority (25%), Low priority (25%)

5. Telecommunications sector: High priority (20%), Medium priority (20%), Low priority (60%)

[edit] Additional comments

1. Impact of FI on enterprises: [no specific comments received so far]

2. A new notion of enterprise and enterprise network: [no specific comments received so far]

3. Business models and relationships: [no specific comments received so far]

4. Enterprise “attractiveness”:

  • Important issue but difficult to find a balance that fits the enterprise objective, i.e. to make higher profits!

5. Telecommunications sector:

  • Why just telcos? We should consider more than one sector. Software market, content Industry, etc…
  • Telcos are slow in adoption of novelty. They will keep the current business models as long as they are profitable! (example: IPv6 adoption by ISPs)

6. Proposal for a new topic 6: Adoption: Hard to answer to the problem indicated by Mrs. Reding that only 9% of SMEs are issuing e-invoices? Recent stories of usage of Web 2.0 in enterprises and e-government are disappointing.

[edit] Technology aspects

  • Internet by and for People, the Enterprise of Employees. FI will empower employees and workers by making them more prone to networked collaboration, to open innovation, to social solidarity and at the same time allowing them to become co-owners and convinced ambassadors of the Enterprise’s mission and objectives
  • Internet of Contents and Knowledge, the Enterprise of Experience. FI MultiMedia and Knowledge Management technologies will allow an unprecedented user-centric production and sharing of experiences for professionals and citizens, by radically changing the notion and nature of IPR & DRM, inside and outside the Enterprises’ borders
  • Internet of Things, the Enterprise of Intelligence. Trillions of Things becoming smarter and smarter will further decentralize enterprise vital and decisional processes, while proliferation of information and need for mobility will emphasise the need for ubiquitous and more personalized decision support and multi-modal, interactive semantic workspaces
  • Internet of Services, the Enterprise in the Cloud. FI highly professional Service Parks (Cloud Computing), user-generated Service Galaxies (Service Web) and open/trusted Service Federations (Utility Platforms) will represent an unprecedented opportunity for Enterprises not just to outsource their IT functions and dynamically access them from the cloud, but also to become service providers and protagonists of the Service Economy
  • Trusted Network Infrastructure & Experimental Facilities, the Enterprise in the FI. FI Universal Business Infrastructure, characterized by technology convergence, low- or zero-cost, easiness of use, availability to all, federated trust and security policies as well as encompassing end-to-end large scale test beds will allow Enterprises, and SMEs in particular, to win their reluctance to go digital and to run their most critical and vital transactions and business processes in the Future Internet Infrastructure, under guaranteed and secure agreements

Questionnaire:Media:FIA_Enterprise_Technology_Questionnaire.doc‎

[edit] Results on the prioritisation of topics based on submitted questionnaires

1. Internet by and for People, the Enterprise of Employees: High priority (44%), Medium priority (33%), Low priority (23%)

2. Internet of Contents and Knowledge, the Enterprise of Experience: High priority (22%), Medium priority (77%), Low priority (0%)

3. Internet of Things, the Enterprise of Intelligence: High priority (55%), Medium priority (33%), Low priority (12%)

4. Internet of Services, the Enterprise in the Cloud: High priority (55%), Medium priority (44%), Low priority (0%)

5. Trusted Network Infrastructure & Experimental Facilities, the Enterprise in the FI: High priority (12%), Medium priority (55%), Low priority (33%)

[edit] Additional comments

None so far.

[edit] Background notes

The following are a set of tentative issues identified by the session caretakers in the initial phase of session preparation. They are listed below for record purposes.

(Potential) impact of Future Internet on enterprises

  • The internal organisation of an enterprise
  • The way in which an enterprise interacts with other stakeholders, including customers and business partners
  • The way in which an enterprise interacts with other enterprises (new forms of networked enterprises?)
  • The emergence of "prosumers"
  • The nature of enterprise will evolve, e.g. what is “inside” and “outside” an enterprise?
  • Is there really any impact of FI on the daily life of an enterprise? (what is the evidence of that impact, how to demonstrate the impact, how to measure the impact)
  • Are the impacts (if any) largely economic rather than social?
  • How do changes happen and to what extent?

Vision of and approach to Future Internet vis-à-vis enterprises

  • What is the big FI vision? Is there a common vision on FI? (attention was drawn to the recently published COM on FI PPP)
  • Bottom up approach to FI so far, based on inputs of about 100 projects affiliated to FIA; projects have been put into “boxes” in relation to the 7 WGs, the work has been largely technology driven rather than user or application driven (supply push rather than demand pull)
  • Enterprises are not waiting for FI to define their characteristics, the business aspects have not been sufficiently visible; you cannot fit business models into boxes defined by technology
  • The enterprise session should go beyond technology, beyond the specific focus of the existing WGs
  • The capability of enterprises to innovate is an important, transversal issue; how to define those capabilities and by who?
  • What is to be understood by innovation in an enterprise context? What is the relationship between business innovation and ICT innovation? Has the nature of innovation changed (e.g. open innovation)? And, if so, what are the drivers for change?
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